FAQ

See the most popular questions & answers regarding taxi service in Athens as well as chauffeured cars rental. For any additional questions, do not hesitate to contact with us.

Why should I choose AthensTaxiDriver?

Because the business is Legal and Certified by the state with Insurance Coverage for passengers, providing our valued customers with all the following criteria:

  • Safety & Protection in driving to avoid risks by driving high-standard and excellently maintained vehicles.
  • Experience, Knowledge & Skill with continuous improvement through many years of continuous work in passenger transport services.
  • Consistency & Planning so that the driver is at the right time in the right place.
  • Professionalism & Discipline in obligations towards your requirements, respectfully adhering to the agreed upon.
  • Reliability & Confidentiality with respect for people and privacy but without "discounts" in the quality of services.
  • Timeless Stability in high-level services without any reduction over time.
  • Recognition & Appreciation from customers and partners who share their experiences in public reviews.
Taxis in Athens are available at some point on the street but I am not sure about the level and quality of service you will receive. The fare for classic taxis in Athens is by taximeter and the price list has been set by decision of the Greek Ministry of Transport based on various criteria.
The AthensTaxiDriver office operates specific hours and days listed at the bottom of the website. Taxi and chauffeured vehicle services are provided 24 hours a day and 365 days a year. Undoubtedly, everything humanly possible is being done to accommodate all reservations.
You should send your request via the Booking Form or the Contact Form. The company will inform you about availability, cost, payment method and other information resulting from making a reservation.
The charge in the company's offer concerns the exclusive pre-hire of a taxi or the pre-hire of a private vehicle with a driver for the service you requested. The charges include: the vehicle category, the distance, the driving time, the waiting time, the fuel, the tolls, the civil liability insurance.
For each request you send, the company sends you a financial offer, based on the request you made. If you accept the offer in writing, the company responds with confirmation including useful information for the meeting with the driver. Please note, no reservation is valid if you do not receive a confirmation message.
You should make a reservation as early as possible because the company continues to accept reservations from customers on a priority basis as long as it does not know your final decision. Last-minute reservations are not accepted
The charges are also related to the vehicle category that results either from the customer's request or from the number of passengers & luggage. During the request process, you must inform about the exact number of passengers & luggage in order to receive the correct financial offer.
For each request you send, the company responds with a financial offer in which you are informed about the cost and the available payment methods. You can visit the PRICES page to be informed about the charges and payment methods.
In Greece, tipping is not mandatory. It is customary for the customer to offer a tip when he is satisfied with the services provided. It is a way of pleasure and gratitude to the professional driver.
For those of you who plan to travel to Greece, don't forget your passport, tickets, wallet, mobile phone, a copy of your mail and your good mood.
The company is constantly updated online for any changes to the scheduled arrival. However, it has been observed that sometimes incorrect information is received. It would be a great help if you also informed them with a phone call or sms to confirm the information. In case of cancellation, loss or modification of the flight, communication is considered essential to avoid any extra charges.
If you wish to modify your program, there will be no problem or extra charge as long as the client informs at least 48 hours in advance about the change of plans. Together we will find the ideal day and time. Last-minute cancellations are not accepted.
The company offers a basic tour program for all clients. However, the program can be modified based on your interests, as long as your requirements are feasible, in order to achieve the best personalized experiences.
The company can provide you with advice regarding reservations at hotels, restaurants, tickets to archaeological sites, etc. In addition, in the ARTICLES category there are several publications and many ideas that will help you choose activities to your liking related to tours, popular destinations, nightlife, tastings, etc. Do not hesitate to ask us about anything that concerns you.
None of the company's drivers are smokers. In general, smoking in the car is not allowed by law.